The Homeowner’s Guide to Winter Emergencies

Winter has a way of putting extra stress on New Jersey homeowners when they least expect it, including the fear of home repair emergencies. Knowing how to respond quickly can help protect your comfort, safety, and property. Keep reading this blog to read Woolley Home Solutions’ homeowner’s guide to winter emergencies.

No-Heat Situations

When you suddenly lose heat in the winter, it’s typically caused by one of two problems: you’ve run out of fuel, or your heating system has experienced a breakdown.

What to Do

If You’ve Run Out of Fuel: Request an emergency fuel delivery from your dependable fuel provider, and they will get you on their schedule as soon as possible.*

*Emergency and priming fees may apply.

If Your Heating System Has Stopped Working: Contact your trusted HVAC specialist for emergency heating repair services. A licensed technician can diagnose the issue, make necessary repairs, and restore heat to your home.

How to Prevent This from Happening

Prevent Fuel Runouts: Sign up for automatic fuel delivery. Woolley Home Solutions uses tank monitors and degree-day calculations to create a custom fuel schedule based on your household’s actual usage and will deliver fuel before you run too low.

Preventing Equipment Breakdowns: Enroll in a heating service plan. We offer oil- and gas-fired heating service plans, which include an annual tune-up. A tune-up can help prevent breakdowns, catch minor problems early, and give you priority service in the event of a no-heat emergency.

Related Post: 5 Signs You Need a New Heating System in NJ

Frozen or Burst Pipes

Frozen or burst pipes are one of the most common and damaging winter home emergencies. They can occur when temperatures drop quickly, and pipes are exposed to cold air, or when water sits in the lines for long periods of time.

What to Do

For Frozen Pipes: Shut off your main water supply valve and locate the frozen pipe. Once located, open the faucets connected to that pipe to help relieve the pressure. Check for leaks and attempt to thaw the pipe, if accessible. If you notice leaks, call your plumber immediately for an emergency repair.

For Burst Pipes: If a pipe has burst or you see leaking water, turn off your main water supply and contact your plumber to prevent additional damage to your home.

How to Prevent This from Happening

Take a few preventative steps before and during the winter season:

  • Insulate your pipes in unheated areas like your basement, crawl space, garage, or attic.
  • Keep your thermostat set to a consistent temperature.
  • Allow one or more faucets to drip slightly during extreme cold to keep water moving.
  • Disconnect outdoor hoses and shut off exterior water lines.
  • Seal caps and cracks near plumbing where cold air might enter.

Related Post: Top Things Your Plumber is Begging You NOT to Do!

Flooded Basements

Basement flooding can be caused by melting snow, frozen or burst pipes, water heater leaks, or sump pump failure during periods of heavy moisture.

What to Do

The safest and most effective step is to contact a trusted plumbing professional for emergency services. Attempting to diagnose the source on your own can delay proper repairs and increase the risk of property damage, electrical hazards, and mold growth. A licensed professional has the tools and experience to identify the cause and stop the water at its source.

After any basement flooding event, it’s important to address indoor air quality concerns as soon as possible. Moisture left behind can lead to said-mold growth, which can impact your home and health. A professional can identify lingering humidity and recommend air quality solutions tailored to your home.

How to Prevent This from Happening

Prevent Water Heater-Related Flooding: Enrolling in a water heater service plan can help reduce the risk of unexpected leaks or tank failures. Woolley offers oil-fired water heater coverage, which includes an annual check-up that is completed at the same time as your heating system tune-up, so you can have complete peace of mind.

Prevent Sump Pump-Related Flooding: If your home relies on a sump pump, timely replacements are key to preventing flooding. If your current pump is aging, a new sump pump installation can significantly reduce the risk of basement water damage in the winter months.

Prevent Pipe-Related Flooding: Follow the same prevention steps outlined in the Frozen and Burst Pipes section, such as insulating exposed plumbing, maintaining consistent indoor temperatures, and sealing air leaks.

Related Post: Stress Less This Winter with a Full-Service Energy Provider in NJ

We’re Here for Your Home Emergencies

When winter emergencies happen, having a reliable team on your side makes all the difference. The Woolley Home Solutions team is here to deliver fast service, clear communication, and dependable solutions when you need us most. Contact us today to get help with your winter emergencies.